Frequently Asked Questions regarding COVID-19 (Coronavirus)
If your question is not answered below, please contact Sunshine Coast Lightning’s Membership Team on 1300LIGHTNING (1300 544 486) or email email@example.com
Thank you again for your patience and understanding during this difficult and uncertain period.
We have done our best to answer your questions below with the information we have at hand. As we continue to understand and work through changes, we will keep you informed. Some things remain a work in progress and we are doing our best to update you as we know more.
Thanks for your continued support.
When will the 2020 Suncorp Super Netball Season begin?
Suncorp Super Netball has advised that the 2020 season will be deferred and will not commence prior to 30 June. The league is taking advice from all relevant authorities and will continue to consult with government and health experts before making further decisions.
What happens if there are no fans at game?
All games will be played under normal SSN rules however without anyone in the stadium watching.
What happens if the season is shortened?
The reality is the situation is changing daily, sometimes by the hour. SSN is looking at a range of options for the season under different situations.
Will I get a refund on my membership?
Sunshine Coast Lightning are working through a range of issues which have been affected by the spread of COVID-19. We will continue to keep our members informed of any decisions that are made, particularly as they impact on memberships for the 2020 season.
Why should I keep my membership?
Now more than ever we need the support of all our Lighting Members and Fans. We are still working through the ever-changing environment that is before us and will continue to keep you up to date with the information and how it impacts on our club.
2020 Member Pledge
The 2020 Suncorp Super Netball Season has been postponed due to risks posed by COVID-19.
Sunshine Coast Lightning is asking its members to pledge their support to their club no matter the outcome of the season.
By clicking submit on PLEDGE YOUR MEMBERSHIP you agree to commit your 2020 Lightning membership fees in full to Sunshine Coast Lightning whether the Suncorp Super Netball 2020 Season resumes or not.
The remainder of these member terms and conditions will continue to apply to your 2020 membership in so far as possible.
Can I put my payment plan on hold?
Payment plans will continue to be processed until such a time that we can review the full impact of the changes to the season. We will continue to monitor the situation and provide members regular updates.
When will I receive my 2020 Membership Pack?
Membership packs are still scheduled to be sent out at the end of May to our 2020 Members. They are due to arrive in your letter boxes within two weeks of being dispatched. If any of this changes Lightning will be in contact with our members.
Can I still renew my membership?
Yes! We need your support now more than ever. You can renew online at by clicking here or calling 1300 544 486. Membership packs are still scheduled to be sent out end of April to our 2020 Members.
How can we stay up to date with the latest information?
The Sunshine Coast Lightning website is home to all the latest news https://sunshinecoastlightning.com.au/#/. We also communicate with our members via emails and post regularly on our social media channels.
Will our office remain open?
The Sunshine Coast Lightning headquarters will be closed for all external visitors. For all Membership enquires please contact 1300 544 486 or email firstname.lastname@example.org