Ticketing FAQs

If your question is not answered below, please contact Sunshine Coast Lightning’s Membership and Ticketing Team on 1300LIGHTNING or email us at hello@sunshinecoastlightning.com.au

How much will tickets cost?

Member Prices Adult Concession Junior Family
Platinum $60.00 $60.00 $60.00 N/A
Gold $39.20 $29.60 $24.00 $114.40
Silver $32.00 $24.00 $20.00 $94.00
Bronze $24.00 $18.40 $15.20 $70.80
General Public Prices  Adult Concession Junior Family
Platinum $75.00 $75.00 $75.00 N/A
Gold $49.00 $37.00 $30.00 $143.00
Silver $40.00 $30.00 $25.00 $117.50
Bronze $30.00 $23.00 $19.00 $88.50

Seating Map

When can I buy tickets?

Tickets will go on sale ahead of each home game.

  • Rounds 3 & 4 
    28 April – Supporter Plus Members
    29 April – Supporter and General Public
  • Round 6
    25 May – Supporter Plus Members
    26 May – Supporter and General Public
  • Rounds 8 & 9
    8 June – Supporter Plus Members
    9 June – Supporter and General Public
  • Round 12
    6 July – Supporter Plus Members
    7 July – Supporter and General Public
  • Round 14
    27 July – Supporter Plus Members
    28 July – Supporter and General Public

 

How many tickets can I purchase in a Family Membership?

Lightning’s Supporter Plus Family Memberships can consist of two adults and two juniors or one adult and three juniors. Whichever option you choose, all four Members are entitled to a 20% discount on match tickets with an exclusive pre-sale period. Each Member is entitled to purchase one discounted ticket per match. (Four tickets per family Membership).

How many tickets can I buy in one transaction?

Members pre-sale: One ticket per Member, per match – up to 10 Members per transaction. Public on sale, up to six tickets per transaction. 

How do I purchase accessible seating?

Please call us on 1300LIGHTNING if you have Wheelchair, Companion Card or Special Needs booking requirements.

How will I receive my tickets?

Tickets will be supplied via e-ticket and can be displayed on your phone.

Will there be last minute tickets available?

As the event date approaches, the venue may release tickets that were previously held.

Why are last minute tickets released?

The team or league may no longer need the tickets that were contractually held when the event originally went on sale. At times, tickets may become available closer to the event for public on sale.

How do I qualify for a concession ticket?

To qualify for a concession ticket, customers must hold one of the following forms of identification; Pension card (aged, single parent or disability), Student card (full-time only) or Veterans Affairs concession card. Health care cards and Seniors cards do not qualify.

How do I guarantee myself a reserved seat at each home game in 2021?

Lightning’s Diamond, Platinum & Gold Memberships allows Lightning fans who want to attend every game an opportunity to reserve their seat. Diamond, Platinum & Gold Memberships will be limited for the 2021 season, ensuring Lightning fans who aren’t able to attend every game still have the opportunity to come along to matches.

How can I ensure I don’t miss out on purchasing tickets when they are released for sale?

Our Diamond, Platinum & Gold Memberships guarantee you a ticket to home games. As a Diamond, Platinum & Gold Member, you’ll have your very own reserved seat within the stadium.

If I am a Supporter or Supporter Plus Member, am I guaranteed a ticket?

Only our  Diamond, Platinum & Gold Members are guaranteed a ticket. A limited number of seats will be released to Supporter Plus Members (purchasable on a first-in, first-served basis) before tickets go on sale to the general public. We recommend getting in quickly for the best chance of securing a seat! An email will be sent to Members with more information prior to tickets going on sale.

How do Members organise seats together?

To ensure you are seated together, please have all Member barcodes handy. Your barcode is displayed on your Member card.

During your relevant pre-sale window, key in all Members’ barcodes to unlock the ability to purchase tickets. For example, if two families wish to sit together, one person can manage the purchase via the online shopping cart, adding each Member barcode, with a limit of 10 tickets per transaction. If you have not received your membership card, please contact us on 1300 544 486.

Can Members in different categories purchase seats together in the same window?

Members in different categories can purchase seats together in the same window; however, depending on what type of membership you have will depend on which priority buying window you can purchase within

– Supporter Plus Member priority buying window

Supporter Plus Members can purchase in this window

– Supporter Members and general public sale

Supporter Plus and Supporter Members can purchase in this window.

Why don’t all memberships include tickets?

There’s nothing worse than being charged for events you can’t attend! Many of our Members have indicated that due to their busy schedules, they value flexibility in choosing which games they come along to. Our memberships therefore offer discounted tickets so you can attend as few or as many games as you like, all at an affordable price. This approach also minimises the number of vacant seats in the stadium, ensuring as many Lightning fans as possible have the opportunity to join in the fun. If one of our Members can’t make the game, another netball enthusiast can enjoy a live match rather than leaving the seat empty.

How can I update my personal contact details?

To ensure you receive all Sunshine Coast Lightning communication, please contact our Membership team on 1300LIGHTNING if you need to update your details. Alternatively, you can visit the Sunshine Coast Lightning Member portal and follow the prompts to update your personal details.

How do I get in contact with the Lightning Membership & Ticketing team?

If you need to contact the team you can email your enquiry to hello@sunshinecoastlightning.com.au or call on 1300LIGHTNING.

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