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Ticketing FAQs

If your question is not answered below, please contact Sunshine Coast Lightning’s Membership and Ticketing Team on 1300LIGHTNING or email us at hello@sunshinecoastlightning.com.au

How much will tickets cost?

Member Prices Adult Concession Junior Family
Restricted View $28.50 $21.00 $17.25 N/A
Platinum $56.25 $56.25 $56.25 N/A
Category 1 $36.00 $27.00 $22.50 $105.75
Category 2 $28.50 $21.00 $17.25 $82.88
Category 3 $22.50 $17.25 $14.25 $66.38
General Public Prices  Adult Concession Junior Family
Restricted View $38.00 $28.00 $23.00 N/A
Platinum $75.00 $75.00 $75.00 N/A
Category 1 $48.00 $36.00 $30.00 $141.00
Category 2 $38.00 $28.00 $23.00 $110.50
Category 3 $30.00 $23.00 $19.00 $88.50
Lightning Lounge (Corporate) $160.00 N/A N/A N/A

Seating Map

When can I buy tickets?

Similar to 2018, tickets will go on sale in three separate blocks:

  • Round 3 – tickets on sale now here
  • Rounds 5, 6, 8 & 9 on sale April
    Tuesday 30 April – Gold Members
    Thursday 2 May – Supporter Plus Members
    Friday 3 May – Supporter and General Public
  • Rounds 11 and 14 – On sale in June

 

How many tickets can I purchase in a Family Membership?

Lightning’s Supporter Plus and Gold Family Memberships can consist of two adults and two juniors or one adult and three juniors. Whichever option you choose, all four Members are entitled to a 25% discount on match tickets with an exclusive pre-sale period. Each Member is entitled to purchase one discounted ticket per match. (Four tickets per family Membership).

How many tickets can I buy in one transaction?

Members pre-sale: One ticket per Member, per match – up to 10 Members per transaction. Public on sale, up to six tickets per transaction. 

How do I purchase accessible seating?

Please call us on 1300LIGHTNING if you have Wheelchair, Companion Card or Special Needs booking requirements.

How will I receive my tickets?

Tickets will be supplied via e-ticket and can be printed at home.

Will there be last minute tickets available?

As the event date approaches, the venue may release tickets that were previously held.

Why are last minute tickets released?

The team or league may no longer need the tickets that were contractually held when the event originally went on sale. At times, tickets may become available closer to the event for public on sale.

How do I qualify for a concession ticket?

To qualify for a concession ticket, customers must hold one of the following forms of identification; Pension card (aged, single parent or disability), Student card (full-time only) or Veterans Affairs concession card. Health care cards and Seniors cards do not qualify.

Are there corporate hospitality options available?

Yes. Sunshine Coast Lightning will have a corporate function at each SSN home game at USC Stadium. You can find more information regarding Corporate Hospitality here.

How do I guarantee myself a reserved seat at each home game in 2019?

Lightning’s Platinum Membership allows Lightning fans who want to attend every game an opportunity to reserve their seat. Platinum Membership will be limited for the 2019 season, ensuring Lightning fans who aren’t able to attend every game still have the opportunity to come along to matches.

If I sign up as a Platinum Member, can I bring a friend with me to games?

Platinum Members will be allocated a seat for the season. You are able to request to sit with a friend or family member who is also a Platinum Member when you sign up. If you are a new Platinum Member for the 2019 season, your seat will be allocated in February 2019 and if you were a 2018 Platinum Member you will be allocated the same seat. Platinum Members will have access to our exclusive guest ticketing program, with a small section of seats located behind the platinum bay for their guests. All requests for guest tickets need to be made to hello@sunshinecoastlightning.com.au and are actioned on a first-in, first-served basis. Tickets are capped at two per Member.

How can I ensure I don’t miss out on purchasing tickets when they are released for sale?

Our Gold and Platinum Memberships guarantee you a ticket to home games. As a Platinum Member, you’ll have your very own reserved seat withing the stadium. For the first time, Gold Members will also be guaranteed a ticket when they purchase within the Gold Member priority buying window. Lightning will email Members the purchase window times prior to tickets going on sale.

If I am a Supporter or Supporter Plus Member, am I guaranteed a ticket?

Only our Gold and Platinum Members are guaranteed a ticket. A limited number of seats will be released to Supporter Plus Members (purchasable on a first-in, first-served basis) before tickets go on sale to the general public. We recommend getting in quickly for the best chance of securing a seat! An email will be sent to Members with more information prior to tickets going on sale.

 

What are the Member priority buying windows for the 2019 season?

For the 2019 Season, the following Member priority buying windows will take place:

– Gold Members will have a priority buying window to purchase their guaranteed ticket for each game in the exclusive Member priority buying window. This will be an exclusive buying window for Gold Members only and only one ticket per membership can be purchased per game.

– Supporter Plus Members will have the opportunity to purchase tickets in a designated priority buying window. A limited number of tickets will be released to Supporter Plus Members on a first-in, first-served basis. This will be a Supporter Plus Members’ exclusive buying window and only one ticket per membership can be purchased per game.

– Supporter Members will be able to purchase tickets and receive 25% discount on the price of tickets in the general public release (pending availability).

 

How do Members organise seats together?

To ensure you are seated together, please have all Member barcodes handy. Your barcode is displayed on your Member card.

During your relevant pre-sale window, key in all Members’ barcodes to unlock the ability to purchase tickets. For example, if two families wish to sit together, one person can manage the purchase via the online shopping cart, adding each Member barcode, with a limit of 10 tickets per transaction. If you have not received your membership card, please contact us on 1300 544 486.

 

Can Members in different categories purchase seats together in the same window?

Members in different categories can purchase seats together in the same window; however, depending on what type of membership you have will depend on which priority buying window you can purchase within

– Gold Member priority buying window

Only Gold Members can purchase in this window

– Supporter Plus Member priority buying window

Gold and Supporter Plus Members can purchase in this window

– Supporter Members and general public sale

Gold, Supporter Plus and Supporter Members can purchase in this window.

 

How many tickets can I purchase with a Family Membership?

Lightning’s Supporter Plus and Gold Family Memberships can consist of two adults and two juniors or one adult and three juniors. Whichever option you choose, all four Members are entitled to an exclusive pre-sale period with 25% discount on match tickets. Each Member is entitled to purchase one discounted ticket per match. (Four tickets per Family Membership).

 

How many tickets can I buy in one transaction?

Members pre-sale: One ticket per Member, per match – up to 10 tickets per transaction.

General public on sale: Up to six tickets per transaction.

 

Why don’t all memberships include tickets?

There’s nothing worse than being charged for events you can’t attend! Many of our Members have indicated that due to their busy schedules, they value flexibility in choosing which games they come along to. Our memberships therefore offer discounted tickets so you can attend as few or as many games as you like, all at an affordable price. This approach also minimises the number of vacant seats in the stadium, ensuring as many Lightning fans as possible have the opportunity to join in the fun. If one of our Members can’t make the game, another netball enthusiast can enjoy a live match rather than leaving the seat empty.

 

How can I update my personal contact details?

To ensure you receive all Sunshine Coast Lightning communication, please contact our Membership team on 1300LIGHTNING if you need to update your details. Alternatively, you can visit the Sunshine Coast Lightning Member portal and follow the prompts to update your personal details.

How do I get in contact with the Lightning Membership & Ticketing team?

If you need to contact the team you can email your enquiry to hello@sunshinecoastlightning.com.au or call on 1300LIGHTNING.

#TogetherWeStrike