Membership and ticketing FAQs
WHY DON’T MEMBERSHIPS INCLUDE TICKETS?
We are striving to make our home matches accessible to everyone. Lightning’s brand new boutique Sports Stadium at the University of the Sunshine Coast is home to a little more than 2,000 seats and with such strong community interest in the team, we want to ensure as many fans as possible have the chance to attend games. Therefore, we have decided that our unique membership packages will not include match tickets. Instead, members can choose exactly which games to attend and purchase tickets accordingly. By becoming a foundation member, you will receive access to an exclusive priority buying window for a special allocation of tickets across the various price categories, as well as access to a member’s discounted price.
DOES BEING A MEMBER GUARANTEE ACCESS TO TICKETS AS PART OF THE PRIORITY BUYING WINDOW?
A limited number of tickets for purchase will be released to members exclusively first. This will be based on a first in, first served basis. Membership will not guarantee tickets so we recommend getting in quickly! We will email members with more information before tickets go on sale.
HOW MUCH WILL TICKETS COST?
USC HOME MATCHES:
|Public||Courtside||Category 1||Category 2|
|Junior (u/15 years at 1/1/17)||$27.00||$20.00|
|Family (2 adults & 2 juniors or 1 adult & 3 juniors)||N/A||$117.00||$90.00|
Members will receive a 25% discount on tickets listed above – one discounted ticket per member, per match. To redeem your discount, enter your member barcode, found on the back of your member card. If you don’t have a copy of your member barcode, please contact us on 1300LIGHTNING.
DOUBLE HEADER HOME MATCHES:
In Rounds 5 and 9, Sunshine Coast Lightning will play in a double header match format at the Brisbane Entertainment Centre.
Fans will witness two great QLD games of netball with Lightning and the Firebirds both playing.
Round 5: Saturday 18 March
Firebirds V Vixens, 6:00pm
Lightning V Magpies, 7:45pm
Round 9: Saturday 22 April
Lightning V Thunderbirds, 7:00pm
Firebirds V West Coast Fever, 8:45pm
|BEC Double Headers||Platinum||Gold||Silver||Bronze|
Members will receive a 25% discount on tickets listed above for a limited time. To redeem your discount, enter the first 10 digits of your member barcode, found on the back of your member card. If you don’t have a copy of your member barcode, please contact us on 1300LIGHTNING. For any booking related issues please contact Ticketek.
ARE THERE CORPORATE HOSPITALITY OPTIONS AVAILABLE?
Yes. Sunshine Coast Lightning will have a corporate function at each of the USC Stadium matches. Tickets include a one hour pre-game function, food and beverages and a Category 1 seat in the Northern Stand. Tickets are $160 each.
Tickets can be purchased here.
WHEN CAN I BUY TICKETS?
Tickets to Sunshine Coast Lightning home games will go on sale as follows:
THE DOUBLE HEADER MATCHES AT BEC:
Round 5: on sale now! Round 9: on sale now!
ROUNDS 12 AND 13 AT USC STADIUM: on sale now!
HOW/WHERE DO I BUY TICKETS?
BEC GAMES here.
USC TICKETING INFO: HOW DOES THE MEMBER PRE-SALE WORK?
Members will be notified via email and SMS of an exclusive pre-sale period where a limited amount of tickets will be available for purchase. During this pre-sale period, members have the opportunity to purchase one ticket, per match.
HOW DOES THE ASSOCIATIONS PRE-SALE WORK?
Local Associations will also have access to a limited number of tickets in a separate pre-sale period. To find out more, please contact your local Association.
HOW DO MEMBERS BUY SEATS TOGETHER?
During the members’ only pre-sale period, members can purchase tickets using their unique barcode. This number is displayed on your member card and will unlock the ability to purchase tickets during the pre-sale window. For example, if two families wish to sit together, one person can manage the purchase via the online shopping cart, adding each member barcode, with a limit of 10 tickets per transaction. Make sure you have your barcode numbers ready! If you have not received your membership card please contact us on 1300LIGHTNING.
HOW MANY TICKETS CAN I PURCHASE WITH A FAMILY MEMBERSHIP?
Lightning’s Supporter and Gold family memberships can consist of two adults and two juniors or one adult and three juniors. Whichever option you choose, all four members are entitled to a 25% discount on match tickets with an exclusive pre-sale period. Each member is entitled to purchase one discounted ticket per match. (Four tickets per family membership).
I’M A MEMBER AND WANT TO PURCHASE A SEAT WITH A NON-MEMBER. HOW DOES THIS WORK?
During the exclusive pre-sale period, only members can purchase tickets. If you wish to sit with someone who is not a member, you would need to wait until the public on sale date to purchase your seats together. Members will still receive 25% off their match ticket regardless of the time of purchase (i.e. Pre-sale period or public on sale). Alternatively, you can encourage your friend to sign up as a member. There are lots of great benefits including 25% off tickets!
HOW MANY TICKETS CAN I BUY IN ONE TRANSACTION?
Members pre-sale: one ticket per member, per match – up to 10 members per transaction. Public on sale, up to six tickets.
HOW DO I PURCHASE ACCESSIBLE SEATING?
Please call us on 1300LIGHTNING if you have Wheelchair, Companion Card or Special Needs booking requirements.
HOW WILL I RECEIVE MY TICKETS?
Tickets will be supplied via e-ticket and can be printed at home.
WILL THERE BE LAST-MINUTE TICKETS AVAILABLE?
As the event date approaches, the venue may release tickets that were previously held.
WHY ARE LAST MINUTE TICKETS RELEASED?
The team or league may no longer need the tickets that were held when the event originally went on sale. At times, tickets may become available closer to the event for public on sale.
HOW DO I QUALIFY FOR A CONCESSION TICKET?
To qualify for a concession ticket, customers must hold one of the following forms of identification; Pension card (aged, single parent or disability), Student card (full-time only) or Veterans Affairs concession card. Health care cards and Seniors cards do not qualify.
HOW DO I QUALIFY FOR A JUNIOR MEMBERSHIP/TICKET?
To qualify for a junior membership, the child must be under the age of 15 as at 1 January, 2017.
WHEN WILL I RECEIVE MY MEMBERSHIP PACK?
Membership packs will be dispatched once a week. Therefore, you can expect your pack to arrive within one to two weeks of ordering.
WILL ALL FOUR PEOPLE RECEIVE MERCHANDISE FROM A FAMILY MEMBERSHIP?
Yes. Regardless of how you configure your membership package (two adults and two juniors or one adult and three juniors), all four members receive their own merchandise including a foundation member cap, lanyard, member card, sticker sheet, fixture magnet and beach netball. Each member will also receive special sponsor discounts, access to an exclusive members’ only training session and much more.
HOW DO I GET IN CONTACT WITH THE LIGHTNING MEMBERSHIP TEAM?
If you need to get in touch with us, you can: Email your enquiry to firstname.lastname@example.org Reach out on Facebook or alternatively you can call the membership team on 1300LIGHTNING.
* A full breakdown of Sunshine Coast Lightning’s terms and conditions terms can be found here.